201. What is my FTP detail? Please refer to your activation email for information about your FTP detail. If you do not receive the activation email, please contact our Sales Team via our official website. Your FTP is usually in the form of http://ftp.yourDomain.com OR htt... Read More
202. What kind of Control Panel are you using? We use the world-class Control Panel called PLESK. Parallels Plesk Panel is the most complete Web hosting control panel available today. In fact, it’s the only Web hosting panel that includes integrated Web design tools, a SaaS storefront, and ... Read More
203. What is my Control Panel detail? Please refer to your activation email for information about your Control Panel detail. If you do not receive the activation email, please contact our Sales Team via our official website. Your Control Panel is usually in the form of http://cp.yourDom... Read More
204. What are your Nameservers? Our nameservers are advised on the activation email we sent you at the activation of your hosting account. Please refer to your activation email closely for information.  The following is just an example of our nameserver information: Primary ... Read More
205. How can I deploy my website with WebDeploy tool? In order to deploy your website via webDeploy tool, there are several requirements that you need to meet: 1. You need to make sure that the webDeploy tool is installed on your local computer. Please refer to http://www.iis.net/download/webdeplo... Read More
206. How can I publish my website to your server? You can publish your website to our server in few different ways. 1. Via FTP Download FTP Client such as WSFTP, Cute FTP, FileZilla and SmartFTP. We recommend you to use SmartFTP and you can download it from www.smartftp.com. Fill in all the in... Read More
207. I would like to create a new website, what should I do? If you have not had a domain name for your website, you need to purchase a new one. Domain name is your identity on the web and it serves as a "business name” for your online business. You need to start planning and choose a good domain name as it ... Read More
208. How can I find out my current Domain Registrar? You can perform a WhoIs search on your domain. There are many places on the web you can use to perform a whois search. The following is the list: - InterNIC.net (www.internic.net) - Network Solutions (www.netsol.com) - Network Tools (www... Read More
209. I cannot find any article on this Knowledge Base that can solve my issues. What should I do? If, for any reasons, you are unable to find any article that can help you to resolve your issues, you can always raise a ticket via our Help Desk System. When creating a ticket, please make sure you address all your issues clearly and properly. If yo... Read More
210. Can I sign up for a web hosting account without a domain name? No, you must always specify a domain name when signing up for our service. You can either purchase a new domain name or use an existing domain name that you have already owned. To purchase or to transfer a domain name, please go to http://asphos... Read More